Support

We read every message.

Email ussupport@solastudios.io

Quick answers

Restore my purchase

Open BUILT → Settings → Restore. Make sure you're signed in with the Apple ID you used to buy BUILT Pro.

Cancel my subscription

On your iPhone, open Settings → your name → Subscriptions → BUILT, then Cancel Subscription. You keep Pro until the end of the period you paid for.

My photos are missing on a new phone

Photos come back from your iCloud backup, so iCloud backup must have been on in BUILT on your old phone. Sign in with the same Apple ID and give older photos a few minutes to download.

Delete my data

Delete the BUILT app, then remove its iCloud data in Settings → your name → iCloud → Manage Storage → BUILT. To also delete analytics data, email us with the subject "Delete my data".

Report a problem

In BUILT, open Settings → Report a problem. Add a screenshot if you can; it helps us fix things faster.

Get BUILT

Android coming soon